HW Privacy Policy for Text Messages
Holcomb + Ward, LLP (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who receive text messages from our firm when requested. This Privacy Policy explains how we collect, use, and protect the personal information of recipients of text messages.
- No marketing. We do not use texting for marketing purposes.
- Communication with clients. Our firm may text with clients to share information that is relevant to the clients. This service is provided for the convenience of clients and all texts are retained as part of the clients’ files.
- Information We Collect. When you provide your phone number to our law firm or when we obtain your phone number through other lawful means, we may collect and store your phone number for the purpose of responding to or sending you relevant text messages. We may also collect information about your interactions with our messages, such as whether you opened or clicked on a message.
- Use of Information. We use the information we collect to send clients important updates, alerts, and other relevant information related to our legal services. This may include appointment reminders, case updates, and general firm announcements. We will not use your phone number for any other purpose without your explicit consent.
- Sharing of Information. We do not sell, rent, or lease your phone number or any other personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our messages. These providers are bound by strict confidentiality obligations and are prohibited from using your information for any other purpose.
- Opt-Out. You may opt-out of receiving text messages from us at any time by responding “Opt-out” or by contacting us directly. Please note that opting out of text messages may impact our ability to provide you with timely and important information related to your legal matters.
- Security. We take reasonable measures to protect the security of your phone number and any other personal information we collect. However, no data transmission over the Internet or cellular network can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
- Changes to This Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by sending a text message to the phone number we have on file for you.
- Contact Us. If you have any questions or concerns about this Privacy Policy or our text messaging practices, please contact us by phone at (404) 601-2803.
By providing your phone number to Holcomb + Ward, LLP, you consent to the collection and use of your information as described in this Privacy Policy.